The Pros and Cons of VoIP

Before I begin knowing the pros and cons of using VoIP, have you read Knowing VOIP and how it works? Catch up on that a first, and go back to this topic. In this blog post, allow me to discuss the differences of a traditional landline from VoIP phone service. I will also talk about the pros and cons of VoIP.

Traditional landline vs. VoIP

  • Internet Connection

    • With VoIP, you will be needing an internet connection and an adapter so you can connect it with a modem. But with a traditional landline, there is no need for an internet connection.
  • Internet Interruptions

    • Since VoIP needs an internet connection, once there is a disruption, your VoIP will be affected, but your landline will not.
  • Cost

    • VoIP is essentially cheaper than the landline service as it uses the internet instead of an extensive phone network.
    • Easy and cheaper to scale as your business grows while on the landline, additional phone sets or lines needed to scale.
    • Many features are available at no additional cost such as virtual assistant, call waiting, forwarding, etc. Landline has only limited options for add-ons, which costs you a high amount.
  • Multimedia

    • VoIP can transmit not just voice, but also video, and any other form of multimedia through the internet. Meanwhile, a landline can only transmit voice.

Pros and Cons of Using VoIP

Let us start with its upsides:

Call reliability

  • VoIP is reliable enough that it can perform efficiently and constantly. According to the VoIP Industry, it is expected to reach $140 billion by the year 2021. This only proves that many telecommunication companies and businesses are investing in VoIP.

Low cost

  • The main and popular benefit of VoIP is its low cost. Since calls occur over the internet, you do not have to pay for any phone service fees and only pay for the internet.

Accessible and convenient to set-up

  • It is independent since you do not have to rely on a physical landline. Also so long as users have their right credentials and are authorized, VoIP will be accessible.

On the other hand, here are the disadvantages:

Dependence to the internet:

  • One of the major con with the VoIP system is that it is dependable on the Internet. Businesses, companies, or users should have a strong and reliable enough internet connection to make sure the quality and sound of the audio are decent and to also prevent latency issues and any drop calls from unsatisfied customers.

Limited tracking for emergency calls

  • Due to the flexible nature and accessibility of VoIP, they are not insured to support emergency service call such as a call to 911. It makes it hard for third parties to know and point out the origin of the call.

For these reasons, many businesses and companies have to maintain at least one traditional analog phone line in order to keep communications when power outages and emergencies occurred.

If you need help with your business’ telephony services, Omnipotech can guide you in implementing better services for collaboration. To improve your business calls, talk to us through the Omnipotech Support Center or you may call 281-768-4800.

Next: A Quick Guide in Choosing a VoIP Service for Small Businesses

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