Managed IT Services from the OMNIPOTECH Experts
Our IT support experts understand that our success hinges on your success. To accomplish this goal we leverage technology as a bridge between effective people and effective process. As your process becomes more efficient, your people become more productive. This leads to greater productivity which bolsters your bottom line.
Our IT support team will ensure your infrastructure is reliable, predictable, and entirely secure. You focus on business while we ensure that technology is helping you realize your company vision.
There is no one-size-fits-all approach to IT support capable of meeting your unique business needs. Our engineers focus on your business first, and then develop managed service strategies that work symbiotically with your unique workflow. Instead of paying for support and services you don’t use, surgical pricing based on your actual needs ensures you get the most value from your technology investment. We do not bundle our services, but instead, provide line item pricing for every service or license ensuring you pay only for the IT services you need and nothing more.
Comprehensive Managed Services Focused on Effective IT Support
Our highly-focused approach to IT support allows us to work with clients on a one-off job, or provide them with ongoing support as a trusted business partner. As your company expands and grows, we can add new managed services and applications that will facilitate further growth. We offer clients a comprehensive suite of managed services that include:
- Deployment and migration solutions
- Network management
- Server management
- PC and Mac support
- Remediation services
- Repair services
- Strategic IT planning
- 24/7/365 helpdesk support
- Security upgrades
- Software updates
The benefits of working with our IT support team are many. Preventing costly downtime ensures increased productivity and allows your staff to fully focus on their work. Increased security deters cyber criminals and enables an immediate response if a breach occurs. Surgical pricing means you get the most value from your technology investment and won’t have to pay for applications and services you won’t use. By helping you refine your focus with detailed reporting, you can focus on your bottom line and explore ways to make your workflow more secure and efficient.
A quick glance at popular cloud-based solutions
There are many cloud-based services that offer applications and features that allow small-to-medium sized businesses the ability to compete in the global marketplace.
Virtual server hosting means you don’t have to deal with the hassle of managing your own on-site servers. Migration to the cloud is easy when you put your trust in our IT support experts. When you don’t have to worry about server management issues like security, cooling, and power, you are free to focus on business.
Cloud application hosting allows businesses to get more value from their IT support investment. Cloud application hosting allows users to access applications from anywhere, and on just about any device, while lowering IT infrastructure costs.
Office 365 is an extremely valuable cloud computing tool for many small-to-medium sized businesses. Our IT support experts will help you get the most out of this product with unrivaled Office 365 support.
Private cloud solutions are beneficial for businesses with serious security concerns. You don’t have to sacrifice the freedom and power the cloud provides when you put your trust in our IT support specialists as they craft a private cloud solution that meets and exceeds your requirements.
There are many other cloud-based services and applications that we can provide according to your need. Give us a call and talk to one of our IT support engineers today.
Make IT Count
Choosing the right IT partner is a big decision. And we want to make sure you have all the information you need to make the best choice for your company. Weigh your options by reading our white paper.
Cloud phone solutions that meet your IT support needs
There are countless benefits to cloud-based phone solutions that many small-to-medium sized businesses rely upon. Cloud-based phone solutions not only save money, but they also increase performance and efficiency. Some other key benefits include:
- Simplified collaboration and conferencing
- Seamless integration with teleconferencing, email, and fax
- System monitoring and support
- Smart forwarding for remote workers and mobile device users
Cloud phone systems are a valuable IT support tool because they allow you to integrate everyday applications with communications. Your employees can stay connected to customers from anywhere, and at any time.
They can access all of the applications they need to ensure a sale is made or a problem is solved. This should always be the goal of technology and it’s something our IT support engineers fully understand.
Cloud phone systems also help you remain competitive by offering features associated with much larger companies. In the past, only the big guys could afford the most modern technological tools, and this helped them stand out from the rest of the pack. Cloud phone systems level the playing field by increasing your customer’s satisfaction and maximizing employee efficiency.
Your business may only use a handful of available features. Our IT support team will help you ascertain which tools are most useful so that you don’t have to pay for services you don’t need and will never use. This approach to IT support maximizes the value of your phone system investment.
Another major benefit to cloud phone systems is that they are fully scalable. As your business grows, you are free to add extensions and only pay for what you need. This is a huge advantage over traditional phone systems, and yet another way our IT support team focuses on the unique needs of your business.
A few words about Cloud PBX
Cloud PBX eliminates the need for costly on-site hardware and all of the space and maintenance issues that accompany traditional PBX systems with limited feature sets. Cloud PBX offers a level of freedom that is unrivaled, and many business owners consider it one of the most essential pieces of technology that drive their bottom line.
Our IT support team also ensures that your Cloud PBX is fully backed up and secure. If you experience a system crash, you never have to worry about losing valuable data. We back up your PBX system including voicemails, call records, and all system settings, so it’s always protected from a system crash or any other unforeseen event.. If you would like more information about Cloud PBX, contact us today and speak with one of our experienced engineers.