You have complete control over modes of communication – Cloud phone systems provide you with the luxury of choosing which features you need. At OMNIPOTECH, we further streamline this process by diving deep into the nature of your business to further refine the tools you require to maximize efficiency. We provide 100% of the features to all clients regardless of the size of their phone system, and new features are added automatically without additional cost.
Your company benefits from top-tier business features – Larger corporations use to have a distinct business advantage because they maintained highly useful network applications that smaller businesses couldn’t afford. Cloud based phone systems offer small-to-medium sized businesses these same features, creating an even business playing field and increasing customer satisfaction.
Cloud phone systems are easier to use and more accessible – Business success requires mobility. Users must be able to access applications while on the go. Cloud based phone systems allow your employees to log in from anywhere. Your best revenue, producing employees have the freedom they need to help you succeed.
You can scale your phone system up or down as required – As your company grows, cloud-based phone systems offer unrivaled scalability. Extensions can be added and removed, as needed, allowing you to only pay for what you actually use each month.
Your communications enjoy continuity – Sometimes situations arise that prevent employees from getting to your office. Weather, natural disasters, and other unexpected events could cause your workforce to become disconnected to your customers. Cloud phone solutions eliminate this possibility because your people have the tools they need to connect from anywhere.
Your customers enjoy better service – Tools like Virtual Receptionist (VR) allow businesses to seamlessly direct calls to individual departments or people and even generate customized greetings. You have the power to mention special promotions while customers are on hold and set up date-specific greetings ahead of time. This kind of specialized service makes you stand out from your competition.
You have the power to add capacity when necessary – You may experience increased call volume at certain times of the year. At OMNIPOTECH, we can address these issues so that you only pay for services you need when you need them. Why pay for a bulk package when you only need additional extensions six weeks out of the year? We believe that technology must work to bolster your bottom line, which is why we work with clients individually to generate fully customized IT solutions.
Save money – This is the bottom line, quite literally. Cloud based phone systems aren’t perfect for every business, but moving to the cloud is often less expensive than a traditional phone system. In some cases, increased efficiency that generates more profitability may be a motivating factor in making the change to cloud-based communications.
To find out if a cloud phone solution is right for your business, let’s have a conversation.