Finally, the Communication Solution your Workforce Needs
Today, a telephone plan is more than just a choice about cost. It’s a strategic business decision that can drive performance for the next several years. OMNIPOTECH works with you to discover which cloud phone solution is the best fit for your business – VoIP phone solutions or PBX solutions. Either way, we help you implement a phone system that increases the overall effectiveness of your organization and reduces costs in the long run.
Cloud phone solutions from OMNIPOTECH – The basics
What exactly is a cloud phone system? It’s a VoIP (Voice over Internet Protocol) phone system hosted in an off-site data center. Your personnel can access the cloud phone system via the Internet, which increases accessibility and productivity. One example of a cloud phone system is Cloud PBX (Private Branch Exchange), which is covered in more detail below.
Setting up an on-site phone system requires equipment and a place to put it. On-site phone systems also cost a lot of money. Cloud phone solutions make sense for many small-to-medium sized businesses because they cost less, are fully scalable, and provide a full suite of applications and features that drive success.
However, cloud phone solutions offer far more than mere cost savings. A telephone plan is a strategic businesses decision that can drive your company’s performance. At OMNIPOTECH, we help clients discover which cloud phone systems are best suited for their unique business needs. Lowering costs and increasing organizational effectiveness are always the primary goals.
What are the benefits of cloud phone systems?
There are a number of key benefits that can be derived from implementing the right cloud phone solution. These include:
- Simplified conferencing and collaboration
- Integration with email, fax, and teleconferencing
- Smart forwarding for mobile and remote workers
- Ongoing system monitoring and support
- High levels of redundancy
These are the basics, but let’s dive deeper into the subject so you can better ascertain how your business may benefit from a cloud phone solution.
Cloud phone systems are fully integrated – Cloud based phone solutions allow for seamless integration between communication and everyday applications. It’s plainly obvious how this enhances workflow and streamlines efficiency. Cloud based solutions allow your personnel to stay connected from just about anywhere and from any device. They are free to access email, videoconferencing, instant messaging, and any other useful application.
You have complete control over modes of communication – Cloud phone systems provide you with the luxury of choosing which features you need. At OMNIPOTECH, we further streamline this process by diving deep into the nature of your business to further refine the tools you require to maximize efficiency. We provide 100% of the features to all clients regardless of the size of their phone system, and new features are added automatically without additional cost.
Your company benefits from top-tier business features – Larger corporations use to have a distinct business advantage because they maintained highly useful network applications that smaller businesses couldn’t afford. Cloud based phone systems offer small-to-medium sized businesses these same features, creating an even business playing field and increasing customer satisfaction.
Cloud phone systems are easier to use and more accessible – Business success requires mobility. Users must be able to access applications while on the go. Cloud based phone systems allow your employees to log in from anywhere. Your best revenue, producing employees have the freedom they need to help you succeed.
You can scale your phone system up or down as required – As your company grows, cloud-based phone systems offer unrivaled scalability. Extensions can be added and removed, as needed, allowing you to only pay for what you actually use each month.
Your communications enjoy continuity – Sometimes situations arise that prevent employees from getting to your office. Weather, natural disasters, and other unexpected events could cause your workforce to become disconnected to your customers. Cloud phone solutions eliminate this possibility because your people have the tools they need to connect from anywhere.
Your customers enjoy better service – Tools like Virtual Receptionist (VR) allow businesses to seamlessly direct calls to individual departments or people and even generate customized greetings. You have the power to mention special promotions while customers are on hold and set up date-specific greetings ahead of time. This kind of specialized service makes you stand out from your competition.
You have the power to add capacity when necessary – You may experience increased call volume at certain times of the year. At OMNIPOTECH, we can address these issues so that you only pay for services you need when you need them. Why pay for a bulk package when you only need additional extensions six weeks out of the year? We believe that technology must work to bolster your bottom line, which is why we work with clients individually to generate fully customized IT solutions.
Save money – This is the bottom line, quite literally. Cloud based phone systems aren’t perfect for every business, but moving to the cloud is often less expensive than a traditional phone system. In some cases, increased efficiency that generates more profitability may be a motivating factor in making the change to cloud-based communications.
To find out if a cloud phone solution is right for your business, let’s have a conversation.