Most businesses do not place a high priority on passwords. Often, there is one generic password used by everyone for everything. If passwords are different, they are often written down in a spreadsheet that can be accessed by everyone.

This is a huge cybersecurity risk. So much of the work we do now relies on cloud-based tools that require passwords. This means that if someone can crack one of your passwords, they may way be able to access all of your online tools and wreak havoc with your system.

 

Cyber attacks cost businesses a fortune. Not only have you got the cost of lost productivity and the cost to recover your IT, your business may also suffer reputational damage and lose customers.

 

If you are using weak passwords or one generic password, you are literally asking to lose money. WIth that in mind, here’s what you need to know about weak passwords and how you can start generating stronger ones today.

 

What is a weak password?

There are many common passwords used by millions of people around the world. These include passwords like: 123456, password and qwerty.

 

These aren’t the only weak passwords, however. Any password that doesn’t have a combination of numbers and letters, is a whole word or is used for multiple logins is considered to be weak.

 

Why are these passwords bad?

The primary reason these passwords are bad is that they are easy to guess. When hackers attempt to break into an account, they’ll use a dictionary of common passwords and try thousands of passwords at a time. All of the most common passwords, as well as virtually every whole word variation, are included. This makes any password that is common or only uses letter susceptible to an attack.

 

Passwords that you use for more than one site, even if they are not as easy to crack are also considered poor. This is because once an attacker as one password, they have access to all of your accounts. If a hacker does manage to crack one of your passwords, you only want them to have access to a single account.

 

How to create stronger passwords

The key to creating strong passwords is to use a password generator. These are simple online tools that automatically generate a very secure password for you — and will very often store a record of it for you, too.

 

These strong passwords will contain a mixture of uppercase and lowercase letters, numbers and other symbols. The passwords will also be long, typically at least 8 digits and often longer. An example of strong password would be: 8Fhwf!f@fh3

 

This kind of password will take years to crack. If you are using a password generator to store complex passwords like these, make sure that it has the necessary security credentials to keep your information secure. The last thing you want is for a hacker to get access to all of your strong passwords in one go.

 

If you’ve been in business for any length of time, you know that it’s essential to have more than one copy of all of your most important data. Disaster can strike at any moment and even seemingly small issues can wipe out customer data, financial records and other important pieces of information.

Having copies of your important data is one thing; storing those copies correctly is another. We’ve had experience with dozens of companies who store their backups on hard drives, disks and other physical, outdated solutions. While these backups do give companies another layer of support, they are not as safe and secure as some businesses believe.

 

Rather than relying on more physical copies of your data, you need to be storing backups in the cloud. Here’s why…

 

Your backups are saved automatically in the cloud

When you are using physical backup devices like hard drives, you need to do the work to back them up. That means remembering to back up your data then taking action. That’s not all the work you’ll have to do, however. You may also need to clear out old backups to make room on your devices for new backups.

This doesn’t happen with the cloud. All backups are created automatically without you having to lift a finger. Whatever happens, you’ll have copies of your latest files at your fingertips.

 

Files are encrypted

When you store backups on hard drives and other external physical systems, there’s very little to stop someone from accessing those files if they can get their hands on the device. All thieves need to do is to get hold of your hard drive to take all of your confidential files. That puts your data and your customers’ data at risk.

 

Backups stored in the cloud are automatically encrypted during transfer and while stored on a server. That makes it much harder for hackers to access your files and steal company data.

 

Cloud storage is more secure

Encryption makes cloud storage instantly more secure than the hard drives you store in the closet. But the facility where that information is stored is also going to be much more secure than your office. That’s because cloud server centers are big business and typically come with dedicated security staff and emergency recovery solutions.

 

If something happens to your office, your backups could be destroyed or stolen. Data stored in the cloud is much safer from theft and destruction

 

Cloud backups are cheaper

Cloud backups aren’t just safer, more secure and easier to maintain, they are also significantly cheaper than physical backups. Plus, you only pay for what you use. So while you have to buy an entire hard drive even if you only use a fraction of the storage, you only have to pay for the cloud storage you use. If you want to stretch your IT budget as far as possible while getting the very best protection, cloud storage backups are a no-brainer.

 

If you’re interested in cloud storage, we can help you get started today. We’ll help you better protect your data, make backups more straightforward and save you money. Get in touch today to find out how.

The New Year is always a great time for business owners to assess their IT needs. It’s the period where they upgrade, revamp, or realign their IT resources. The process can be daunting, but with the help of experts, business owners can successfully review their IT needs.

Assessing the IT budget

The New Year marks budget planning or budget release time for many businesses. Unknowledgeable business owners often complain of unexpected costs. This is the same reason they fail to come up with a specific IT budget plan.

At the start of the year, you can enlist the help of an IT provider to advise you about budgeting. Getting the perspective of an expert will give you a better idea of exactly what your business needs IT-wise.

You should always be realistic with your IT budget. Cutting costs will not do any good, especially for a growing business. Successful businesses allot a large chunk of the budget on IT expenses.

Conduct a complete audit

A New Year audit is a great way to spot redundant systems. First, set the audit scope and mobilize your department supervisors. Your IT provider can handle this process to limit the impact of the audit on your operation.

After conducting the audit, determine what devices or systems you need to update. Also, your IT provider can advise which IT resource has to go.

Don’t just look at the number of devices; pinpoint the inefficiencies that may hamper your productivity. Are your computers loading slowly? Do you need to add specific hardware to boost your employees’ performance?

Beef up your backup plan

Once you’re done checking your hardware, you should audit your backups as well. Your backups should be working automatically and sync to your local networks.

Check how financial and customer information backs up. These should have layers of protection to guard against a potential breach.

Ask your IT provider to provide a backup plan that can keep up with the growing needs of your business. You should also have a plan in place if your hardware backups fail or get damaged.

Personalize your business’ IT

There’s no one-size-fits-all in the IT industry. You should always customize your system to suit your operation and the industry you’re in. A managed IT provider will help you through the process. This involves procuring the necessary hardware, setting up your system, training your staff, and 24/7 monitoring.

Determining the gaps in your current system is the key to customizing your IT. Paired with the advice of an IT expert, your business will have a system that works.

Remember that an IT plan will only work if both the provider and the business owner are involved in the process. As much as your IT provider can run your system without management, you should always know what’s happening with your business.

Conclusion 

As a new year starts, business owners should utilize the first days in planning their IT infrastructure. Before everyone goes back to work, you have to ensure that the workplace is ready for another year of operation.

Many businesses shy away from the cloud, thinking that it’s mired with threats. But if you use it properly, the cloud can boost your organization’s security and productivity. You just have to know how to make the cloud work for you and your employees.

If you’re at a loss, we discuss how the cloud works and whether it’s suitable for your business.

How does the cloud work?

The cloud is an internet-based platform with a physical infrastructure located in a specific place. It could be in a different city, a different country, or within the company’s premises. There are three types of cloud: the public cloud, the private cloud, and the hybrid cloud.

Public clouds are shared and usually less expensive than the two other options. The provider covers the cost of maintaining the platform. It’s available in per-usage terms depending on the amount of storage you need.

Meanwhile, private clouds are set in a private data center, usually on the organization’s facility. This offers full control and security to the company, though compliance can be challenging. Since the company maintains everything, private clouds are expensive. Still, they can be worth it for large businesses.

Lastly, the hybrid cloud is a collection of both private and public clouds. It offers bigger spaces for businesses during peak hours using the public cloud. On the other hand, they can use the private cloud to store sensitive information. Under this setup, the organization enjoys the best of both worlds.

So which one should you choose? It all boils down to the needs of your business. If you’re running projects with no apparent limitations, any of the three will do.

Is it right for your business?

If you want better speed, then cloud integration is no question. It’s a scalable and efficient tool, especially for growing businesses.

However, introducing the cloud to your workplace isn’t an easy process. You have to deal with the setup, compliance, SOPs, training, and other tasks in between. The key here is rolling out the cloud in several phases. This makes it easier for your employees to digest new information and adjust to the new system.

Before you put your money into cloud infrastructure, you have to consider what processes you intend to run on it. Cloud systems are ideal for projects with no apparent limitations. However, if you’re thinking of core solutions and other legacy systems, you have to think twice.

You also have to compare the providers. Some offer package prices for a myriad of inclusions. Others have numerous upsells that will cost more in the long run.

Remember, there’s no one-size-fits-all solution in the cloud. You have to customize everything to ensure that it suits your business. Regular consultation with IT experts is also necessary for a smooth transition to the cloud.

Conclusion

The cloud is a powerful tool that’s here to stay. More and more businesses are discovering the benefit it can do to their organization. You just have to make sure that the cloud configuration matches your business’ needs. It requires a lot of work, but the cloud is a great investment.

Your IT provider should make your operations more straightforward. But what if they do the opposite? Knowing when you should ditch an IT partner can be difficult. Most organizations stick to substandard services because they are afraid of change. While it’s true that re-hiring an IT provider is a tedious process, it’s for the best if the former doesn’t perform well anymore.

So when should you fire your IT provider? The following conditions are signs that it’s time to look somewhere else:

The provider has poor communication

IT problems can happen at any time. This is why your IT provider should always be reachable. If the provider doesn’t answer calls, takes days to respond to emails, or nowhere to be found, it’s time to give them the ax. You’re going to lose money every minute that a glitch remains unfixed.

You need a provider that will respond to you within the hour. Such a quick response will prevent the IT problem from worsening.

Tech problems linger

Recurring tech problems are signs that your IT problem isn’t competent enough for the job. You’re just paying for a substandard service that leaves you dealing with minor issues. What you need is comprehensive coverage that will deal with any tech issues, big or small.

If your IT provider fails to deal with tech problems, your employees have to go out of their way for workarounds. This means lower productivity.

Major glitches happen

The stability of your IT system says a lot about the kind of service your IT company provides. Recurring crashes and system errors will take its toll on your business. Worse, it will impact customer trust.

In this situation, it’s best to sever your ties with the IT provider. Look for another one that offers a specific plan for your IT system. It’s a guarantee that you’ll get the best value for your money.

Erratic and problematic billing

Due to busy schedules, it’s quite puzzling how business owners don’t check how much they pay their IT providers. A quick audit will show how much you’re losing for substandard solutions. You need scheduled and detailed billing, so you know where your money goes.

You shouldn’t trust an IT team that inflates charges whenever it suits them. Look for a provider that has a breakdown of expenses for full transparency.

Lack of good advice 

If your IT provider is only focused on fixing issues and not preventing them, you should consider looking for a different option. Perform some research and review your contract with your current provider.

Proactive solutions are critical for business owners. It limits the losses and downtimes of the operation. So if your IT provider doesn’t advise you or provide training for your staff, it might be time for the big switch.

Conclusion

Your IT provider should always be reliable and on top of any tech problems. If the team fails to respond or fulfill your business’ needs, you’re better off hiring a different partner. The change will impact your operation, but it will improve your bottom line.

Many business owners are guilty of putting off IT problems hoping that they resolve on their own. Although the problem may not have a significant impact for some time, it can suddenly destroy operations. A small IT issue can become an expensive problem in the long run.

To be fair, some organizations don’t know how to spot IT problems. This leads to more significant crises without them spotting the signs of the brewing storm.

To help you and your employees, it’s important to know the following points.

Common IT issues organizations overlook

Workplaces experience minor IT glitches regularly in day-to-day operations. It can be a simple PC crash, slow boots, jamming printers, or power surges. Employees can get by with these small issues, but they will soon have an effect on their collective productivity.

Performing workarounds, waiting for PCs to work, and wasting energy on frustration can quickly destroy morale. The day will end with your employees failing to meet the quotas.

To give you an idea, the following are some of the common IT problems that you overlook or ignore:

  • Slow computers and devices
  • Spammy emails and malware
  • Corrupted files
  • Poorly updated backups
  • Printer errors
  • Fixer-upper cabling

The moment that these issues arise, you must take action so it won’t branch out to other problems.

Small problems become bigger headaches

IT problems can lead to two scenarios: you lose a lot from your bottom line and your employees will have poor productivity. Over time, these two things will cause a reduction in your revenue.

When this happens, you’d have to compensate and force fixes to restore your operation. However, the issues have progressed at this period. The malware has infected many devices and a large portion of your backups have been corrupted.

Remember that these minor issues are also symptoms of a looming problem. Recurring PC crashes are signs that the device is about to breakdown completely.

How to mitigate IT problems 

IT issues are easier to fix when they are still small. So instead of ignoring and putting off the solutions, you must act right away. You can consult an IT provider to know about the best solutions for your business.

Your IT department alone may not be enough to cover all the IT issues in your workplace. Putting everything on the shoulder of an IT guy only makes the matter worse. If that person boots out, your business will suffer.

The first step here is to recognize the problem. From there, you can sit down with an IT expert to know your options.

Avoid using band-aid remedies. These fixes are only as good as their short-lived efficacy. Although hiring an IT provider costs a fee, it will more than pay for itself over time.

Final words 

IT issues don’t fix themselves. As the business owner, it’s your job to ensure that your workplace is in good shape. That’s only possible if you’re willing to recognize system issues and find solutions.

You’re not alone in the process. You can always enlist the help of an IT expert to deal with any IT woes.

Many business owners don’t have in-depth knowledge about their IT infrastructure. This leads to undiagnosed problems and recurring glitches.  Many are at a loss about what they should do in times of tech problems. Worse, temporary IT workarounds waste a lot of time and energy on the part of the employees.

For that reason, small business owners need to answer these questions:

Do I have backups in place?

Backups are indispensable, regardless of the size of your business. You should always make redundant backups, both offline and online. So if someone hacks your system, you won’t be left in shambles.

Backup files help you rebuild after a major downtime. If you don’t have any, you should prioritize this task as soon as possible.

When is the last time I updated the company’s security software?

You should make it a habit to update security software regularly. This will keep your system safe from hacking and other cyber threats. You should also utilize redundant layers of security to prevent hackers from infiltrating your business. Remember that outdated software is also the reason for slow-loading PCs and recurring crashes.

Updating is an easy task that your IT department can handle on its own.

What are the recurring glitches my employees experience?

Recurring tech errors are signs that something is wrong with your IT system. It also denotes a bigger problem in the future, like a major crash in your IT infrastructure.

When you recognize these minor problems, you can come up with solutions easily. Don’t wait until small problems become bigger before you act.

You can mobilize your department heads to identify these glitches and to communicate with your IT provider.

How much should I spend on IT?

Here’s a fact: more than half of small businesses barely have a budget for their IT. Most of the time, the IT department suffers from cost-cutting. This exposes the company to hacking, recurring IT woes, and other issues that will hinder productivity.

The next question here is how much you’re supposed to spend on IT. This varies across organizations, though experts estimate that small companies spend around 5% of their total revenue on IT.

As much as you want a stable IT system, you should never overspend.

How’s the speed of my business computers?

Slow-loading computers are tell-tale signs of malware. If you update your software, free up space, and the problem lingers, you have to tap an expert to help you out.

Malware goes unnoticed in many workplaces for months. Only when the damage has advanced that the employees will spot the threat. This can paralyze an organization’s operation.

How many people do I have in my IT department? 

Overstaffing your IT department is a no-no. In the long run, it will cost a lot with little returns. Unless you’re in the tech industry, it’s best to outsource your IT department to a managed service provider.

A managed IT service provider has experts who can audit, revamp, and maintain your IT system. They also provide proactive solutions to prevent major tech glitches at work.

For businesses, time is money. Everyone wants to accomplish tasks quickly and efficiently. But without a speedy and reliable IT system, employees aren’t going to be as productive as you’d like.  If you want your employees to work fast, then your IT needs to keep up.

Hours wasted waiting for a device to load can take its toll on your bottom line. There’s nothing your employees can do about it but to stay patient and deal with the inconvenience. However, this shouldn’t be the case, even for small businesses.

Slow communication discourages productivity

When employees have to sit and wait for a sluggish computer, their enthusiasm will die down. It’s frustrating and will often test the patience of your workers. In the end, your employees will have exhausted their energy on waiting and they are no longer as eager to finish work quickly.

Many business owners don’t recognize poor productivity daily. Only when the losses have piled up that the company will see the bigger picture. By that time, the company has lost a lot of its bottom line.

Slow IT is a symptom of bigger issues

Slow IT systems are just symptoms of a bigger problem. Usually, a major system failure manifests as a slow-loading operating system. It could also be a sign that the microchips of your computer are overheating. For those with outdated computers, slow performance means it’s time to upgrade.

Sure, your employees can live with sluggish devices, but it can take a few months to see the full effects. Slow IT doesn’t fix itself. It only gets worse the longer you put off fixing the problem.

Your customers expect a quick service

Your clients will demand quick and instant service. This isn’t possible if your IT system is as slow as a sloth. It will impact your sales and your brand’s image.

Small businesses have to focus on speeding up their IT systems. After that, their operation will follow suit. If productivity doesn’t skyrocket after fixing the slow problem, business owners should look at other aspects like SOPs and training.

A sluggish system is easy to fix

While some IT issues can be too technical to fix, some causes of slow-loading systems are easy to repair. Still, this depends on the root cause of the problem.

For example, if the cause is outdated software, you can simply update it. In most cases, it solves the problem. But if it didn’t, it’s best to consult a managed IT provider for the right fix.

Remember that replacing your devices isn’t always an economical choice. Small businesses will benefit from professional IT services instead of purchasing more hardware hastily.

How to speed up your IT 

With the help of a managed IT service, business owners can break free from slow devices. This is the only way to move forward, especially for growing businesses. Paired with proactive planning, the IT system of a small business can go a long way.

Continual training, procuring the right hardware, and staying informed should help combat slow systems that hinder productivity.

Currently, 62% of all hacking incidents target small businesses. Experts believe that this will continue to rise as organizations continue to fail to prioritize data security. Remember that in the internet era, oil is no longer the most valued source; data is. Instead of panicking and worrying, know and understand the following points to increase your business’ security.

You can prevent most threats

The common causes of data breaches are poor email handling, a lack of password management, and the absence of security features. All of these are within your control. Proper staff training will reduce your risk of cyber threats.

You should teach your employees to spot phishing emails, malware, and hacking. With early diagnosis, you and your IT team can prevent the situation from escalating.

A data breach can cripple your business

Small businesses often try to cut the costs of their IT department. Although some can get by without a problem, it’s only a matter of time before a hacker gets into your system.

Some organizations that are hacked go out of business within six months. Others try to rebuild and recover from substantial losses and poor customer trust. This is tough. While you are rebuilding your business, your customers have probably gone elsewhere.

That’s why you must beef up your business security now before it’s too late.

The cloud is safer than you actually think

Many business owners have the notion that the cloud is unsafe for their files. The truth is that files stored locally are still exposed to the same level of risk as those in the cloud.

Often the risk is actually higher. Remember that cloud backups have bank-level security. Backups platforms test and refresh your files to guarantee that they are free of malware. This doesn’t happen if you only store your backups offline.

You should never shy away from encryption

Small businesses with no knowledge of data security often shy away from encryption. This data security process is very critical and necessary, much more so for organizations that handle personal information.

Encrypted files are not readable files. Hackers won’t be able to snatch information and use it against you. So even if your system gets held hostage, you’ll have some level of confidence since your files are encrypted.

Encryption paired with password protection offers a double layer of security that you can easily implement in your organization.

Emails are the common entry points of malware

According to cybersecurity experts, email spams are the leading culprits behind most cyberattacks. The notorious email attachment I LOVE YOU or Love Bug worm caused $10 billion worth of damage back in 2000. Other examples include Zeus back in 2007 and Petya in 2016. All of these email malware will wreak havoc in your business.

Experts say that the lack of knowledge in handling emails is the common cause of hacking. People download these files and unknowingly spread them to other computers. In a workplace setting, such malware can paralyze the entire operation.

Instead of maintaining a large IT department, small businesses can outsource IT with managed service providers. These people will handle all your IT needs, including diagnosing problems, fixing it, and upgrading your systems. It’s an investment that will boost your business. If you’re wondering why it’s best to outsource, the following benefits might convince you.

24/7 coverage

Unlike in-house IT, a managed service provider will monitor your business’ IT round-the-clock. You can close the shop at the end of the day and still have them watching over your system.

This service allows you to focus on other aspects of your business. You can sleep at night knowing that your company is safe from any cyberattacks.

Access to a team of experts 

The biggest challenge many small businesses face is training and keeping IT professionals. However, when they train IT professionals, there’s a chance that these employees will leave to seek better offers from bigger companies.

Instead of suffering from this loss, you can outsource to a managed service provider. You’ll have instant access to IT experts; you no longer have to train or compensate individuals.

Save more money

Staffing, compensating, and training in-house IT teams are costly. The worst part is you don’t have the guarantee if your employees will stay and earn your investment back.

With a managed IT provider, you can save more money. Sure, the service costs a fee, but it’s far more cost-efficient than maintaining an in-house team. Outsourced IT professionals will also give you the best value for money, not to mention that you can always demand accountability.

Prevent data breaches

More than half of all cyberattacks on the web target small businesses. This is why data security is very critical, especially for those who handle customer information.

An IT expert can help you identify weak points in your system. They will also provide the necessary solution to keep your business safe from hackers. And if ever a hacker gets to infiltrate your business, your IT partner can neutralize the intruders even before they cause a massive problem.

Maintain an informed workforce

Lack of knowledge is often the culprit of data breaches. Employees who mishandle passwords, download malware, and browse malicious sites often expose your organization to various threats.

You can fix this through proper training and information dissemination. The key here is teaching your employees what to do and how to report tech issues promptly. Your IT provider can provide continual training for your staff.

Reduced management responsibilities

Unlike having your own team, a managed IT service frees you of extra management responsibilities. Still, it doesn’t mean that you’ll lose control over your IT. With an IT partner, you no longer have to train staff or monitor their performance. Most of all, you don’t have to worry about anyone resigning.

Increased productivity 

A smoothly-running IT system boosts the enthusiasm of employees. Since they can accomplish tasks faster, your organization can meet daily quotas.

Over time, your IT investments will pay for itself. You just have to find the right provider that meets your company’s needs.