Let’s admit it: not all of us like the idea of spending a lot on IT services. Since we can’t see the direct benefit, we often cut corners in the IT department. But the matter of fact is that outsourcing your IT needs to a reputable provider will pay itself in the long run. Sure, it feels uncomfortable at first to let someone handle your IT, but it will be worth it, especially if you’re running a busy office.

The key here is changing your thinking. Instead of seeing IT services as added expenses, consider it as an investment. It’s an investment to prevent downtimes and to ensure that your system is always guarded at all times.

So why should you invest in IT services? Here are the benefits you’ll reap:

Better productivity 

The best thing about reliable IT services is that it directly improves the productivity of your employees. Due to reduced downtimes, your employees can accomplish tasks faster and easier.

Take note that an inadequate IT infrastructure can cripple your business. Delays, lagging, and missing components are massive dilemmas that will also ruin the motivation of your organization.

Moreover, excellent IT services will remove inefficiencies. This will put your employees in a better mood.

Reduced management woes

If you keep on making workarounds with your IT, it’s time to let someone handle it for you. This way, you can break free from management woes and you can focus on other things that matter for your business.

You can do more while getting the best IT services possible. Most of all, you don’t have to train a bigger IT team as you’re going to access a pool of experts and advanced IT products.

Get more from your investment

Paying for IT services will boost your bottom line in the long run. This way, you can get more from your investments. Aside from that, you don’t have to purchase tech on your own. By outsourcing it to an IT provider, you can use premium IT products for only a small cost.

Instead of using pay-as-you-go schemes, a long-term IT service provider will give more for less.

Protection against disasters

Disasters are unpredictable and you’ll never know when a catastrophe will hit your area. If a hurricane damages your facility and ruins your IT hardware, a service provider can help you build the system back.

Aside from that, IT services create backups so your business can keep running in the event of a major catastrophe. Take note that IT service providers will also craft an IT disaster preparedness plan for you.

Defense against hackers 

Hackers are lurking on the web. Even small businesses are direct targets. This is one of the reasons why IT services are great investments. IT experts will secure your system with multiple layers of protection. This is much needed if you handle sensitive customer information like credit card info, healthcare data, and financial records.

Remember that data loss is responsible for trillions of dollars lost yearly. You might as well be prepared before things go to worst.

A lot of business owners shy away from IT support and consultation due to the perceived cost. While this is understandable, going without IT support isn’t just harmful to your business; it will also cost a lot in the long run.

The bigger picture of your company will help you see the IT challenges only an expert can overcome. Take note that there’s only so much workaround you can cover. Besides, including for all the IT lapses will consume much of your time, which could have been allotted for more profitable projects.

Sure, you can procure new pieces of hardware or integrate software into your system. But without proper consultation, you’re at risk of purchasing tech your business doesn’t really need. Worse, you risk going past your set budget, which will hurt other departments in your business.

So what will you get from IT support and consultation? Here are some of the perks you’ll enjoy:

Guidance for tech purchases

Many business owners tend to yield to vendors when offered a specific piece of technology. But with regular IT consultation, you can assess if your company really needs such tech. In fact, your IT consulting partner can advise of a better alternative that costs less.

Also, IT support will help you anticipate the future needs of your business. This way, you can get sustainable technology that can keep up with your business’ growth.

Formulating a realistic IT budget

Confused about how much you should spend on your IT? An IT support and consulting company can help you out. An IT expert will help you identify the current needs of your company as well as emergency funds that could be needed should unexpected glitches occur.

Instead of cutting corners on your IT, it’s best to craft a budget plan. This way, you wouldn’t run out of funds when you need it the most.

Security for your customers and employees

Aside from advising you about IT decisions, an IT support expert can also conduct an in-house audit of your infrastructure. This way, you’ll get to see what should be removed or added.

Also, this process will reveal a lot about the security of your system. That way, the IT expert can help put up additional layers of protection that will guard your business against potential attacks.

Reduced downtimes

For large businesses, a few minutes of downtime can translate to thousands of dollars in losses. And if it happens repeatedly, such glitches will start to impact the business’ bottom line.

This is where an IT expert comes handy. Instead of simply getting by, an IT support expert can ensure that your system is in good condition. And if any issue occurs, they can help you fix it to prevent looming downtimes.

Access to expert IT professionals 

Most of all, investing in IT support will give you access to a team of IT experts. The best part is you don’t have to train them or pay their wages. You only have to pay what the contract indicates. That’s a big money-saver while getting the best value for your business.

A fact of business is that old computers will eventually need replacing. However, in the process of procuring new hardware, many businesses question what should happen to their old computers? While it’s easy to dispose of them in the trash, business owners have to be responsible when disposing of their electronic waste, especially if they contain sensitive customer information.

Instead of letting your old computers get covered in cobwebs in your storage room, you should consider the following options:

Sell it for a discounted price

If you can’t find any use for your old computers, you can sell them. You can post your old computers online to attract buyers. In fact, you might discover that your old tech might be worth more than you think. So before you put a price on it, take a look at what similar equipment is selling for.

A simple eBay listing can turn your old tech into money. You can use it to fund new gadgets so you won’t shell out a lot for your new purchases.

Keep it as backups 

If you have a growing business, it’s best to keep your old computers as backups for the meantime. You can use it as backups if your new tech experiences glitches. However, make sure that you keep your old computer updated and dusted so that it can be used on the spot.

Keeping your old computers intact is ideal, so you’ll see how new gadgets will fare in the workplace. You might be surprised that a high-tech computer may hinder productivity due to the steep learning curve.

Consider donating it

Instead of throwing your old computers away, you can donate them to schools, public libraries, and organizations that need them. Aside from doing our landfills a big favor, you’re also helping other people. You may even be able to earn a few tax credits along the way.

But before you donate your tech, make sure that you have wiped it of all data. You wouldn’t want an accidental data breach.

Trade it with your IT provider

If you can’t find an interested buyer and donating doesn’t seem to be a practical choice, try to look for a trader who’s interested in your tech. You can also enlist the help of your IT provider as they can accommodate a trade or a discounted price for your old computers.

Some can trade for a different product so that they can refurbish your old computers with replacement parts.

Some words of caution 

Before you dispose of your old computers, make sure that you have wiped it clean.

If you’re not skilled at removing data from old computers, ask an IT expert or your IT provider to scrub your equipment for you. They will be able to wipe the hard drive completely and make sure none of your data remains on the computer. Do the same due diligence even if you’re donating the computers to charity. You never know who might pick them up.

 

An IT partner can either make or break your business systems. That’s why choosing a partner should follow rigorous research, consultation, and brainstorming. Hiring a good IT partner can help you solve various problems that could impact your business’ operation. The following are some of the IT woes that an IT provider can help solve.

Security errors

The biggest problem that an IT service provider can solve is the lack of security measures in your system. You may not know it, but you probably have a backdoor open for hackers to enter. A reliable IT provider can help spot and patch these loopholes right away.

If you think that your web security is lax, feel free to raise it with your IT provider so they can provide the right solution.

Malware threats

Viruses and malware will directly impact the performance of your employees. Worse, these threats work in the background like ticking time bombs. You’ll only know of their presence once your PCs are slowing down and you lose access to your files.

Malware can come from a malicious email, website, or external hardware plugged into your system. This should be addressed right away to prevent data breaches and downtimes.

Network errors

Network errors cause an erratic connection. This leads to recurring downtimes and poor productivity among your employees. Although it may not harm your system as malware does, network issues can be a sign that something has penetrated your system.

An IT expert should take a look at your network and see if malicious activity is occurring.

Redundant systems and hardware

Many businesses are guilty of purchasing tech they don’t actually need. This leads to redundancy, which only wastes your resources and prolongs the processes your employee has to perform.

An IT partner can conduct an audit of your system to identify which tech has to go, which should be updated, and what systems should be revamped. It gives you a bigger picture of your IT infrastructure.

Syncing problems

Syncing your files in real-time is crucial for the smooth flow of your employees’ work. However, if your sync works sporadically, you have to get it checked by an IT expert. The professional will troubleshoot your system to keep the sync function up and running. There’s a chance that an app or an outdated piece of tech is causing the problem.

Corrupted files

Corrupted backup files are every business’s nightmare, especially when they need it the most. Remember that backup files are supposed to be your safety net when hackers attack your business. So if you discover that your backups are corrupted, call your IT partner right away for a solution. Your IT partner will help you find the best backup plan that will secure your files.

Outdated software and tech 

Business owners who are too busy to audit their IT often oversee outdated tech. In this situation, the expertise of an IT partner comes handy. Outdated technology is slow, inefficient and prone to problems. That’s why businesses rely on IT partners to update their tech stack.

 

Outsourcing your IT needs can save time, money, and energy. Aside from that, you’ll get the best value and service if you choose the right IT partner. Not all IT services are made equal, however,  so it’s important to find one that suits your business. It’s about asking the right questions and knowing the provider before inking the deal. With a reliable IT provider, you will reap the following benefits:

Increasing your bottom line

By outsourcing, you no longer have to maintain an in-house IT team. That means you can save money from training, acquiring new equipment, and managing a separate team. All of these will increase your bottom line. In fact, the money you’ll save by outsourcing can be allocated to improve your facilities.

Aside from that, IT providers can help manage your budget. This way, you have full control over spending. Take note that it’s much better that you hire a full-time IT provider than pay-as-you-go schemes.

Accountability for your IT infrastructure

With a contract in place, you can hold the IT provider accountable for any glitches that may happen in your system. This way, they will fix the issue right away and prevent expensive downtimes on your business. This is much better than having an in-house team deal with the problem. Aside from paying their salary, you also have to carry the burden of managing and ensuring their performance.

Overall, outsourcing your IT needs will free you of the responsibility of overseeing your IT. Still, you’ll not lose control over your infrastructure.

Proper advice for your productivity 

Many businesses don’t realize that IT experts can help boost their productivity through proper management and advice. Since you’re getting tips from experts, you can easily run your business with the right IT solutions.

Take note that a reliable IT provider won’t just handle your IT. They will also work with you so you can increase your employees’ productivity.

Round-the-clock monitoring

IT experts monitor your systems around the clock. So when a problem arises, they can easily fix it fast. The IT problem won’t have to wait until morning when it has already caused massive downtime on your system.

It’s also added peace of mind on your end. Aside from that, you can improve the user experience of your customer for whatever product or service you’re selling. In the end, outsourcing your IT won’t just free you from another burden; it will also help increase your revenue.

You can focus on more things that matter 

Instead of worrying about IT needs, you can outsource it to an expert. This way, you can focus on other things that matter to your business. You can work more on your audit or assessing the performance of your employees. Since you have saved time and money, you can also work on another investment or the expansion of your business. You’ll be surprised by how much you can save by hiring an IT partner.

 

A managed IT services agreement with a reputable IT provider helps you stay on top of your business’ operation. It gives you peace of mind and guarantees that your IT partner is accountable for whatever glitch that may occur in your system. Aside from that, you’ll have access to a pool of experts without having to train them or purchase the latest tech from out-of-pocket expenses.

Instead of sticking to pay-as-you-go systems and subscriptions, an agreement is a proactive choice. The following are some of the benefits of having a managed services agreement in place:

Reducing IT costs

A managed IT agreement will help reduce the operating cost of your IT. Your IT partner will identify redundant systems and offer you the best solutions without compromising performance. Instead of paying for pay-as-you-go solutions, an agreement has a fixed, or at least controlled pricing. This saves you from inflated rates of other providers.

Proactive maintenance

Above all, a managed IT agreement gives you the benefit of proactive maintenance. This will prevent IT problems even before it impacts your business’ operation.

Moreover, your IT partner will help you prepare better against cyberattacks. They will also place more layers of security to protect your business from a data breach, theft, and hacking. On top of that is round-the-clock monitoring without the need to handle an in-house team.

Personalized IT solutions

An IT partner that offers a service agreement will sit down with you to know what your business needs are. This way, they can personalize the contract and offer solutions that suit your workplace.

While IT vendors will try to persuade you to purchase new tech or installations, IT partners will check if your current system is still workable. Also, they will offer integrations that work with the least possible cost.

Up-to-date training 

Even if you don’t maintain an IT team, you still need to train your staff in cyber education. This way, you can increase your protection against hackers who target unknowing employees. Your IT partner can help provide this, as indicated in your personalized managed services agreement.

An expert will teach your employees how to manage passwords, how to spot malicious activities and other aspects related to your business.

Keeping workstations updated

With an agreement in place, you have the guarantee that your workstations will be updated regularly with the latest tech and systems. This is a great investment, especially if you’re scaling up your business. With the technological advancements gracing workplaces, you must have a scalable IT partner.

This way, you can accommodate rapid changes in your business. It will also save you time from looking for different vendors.

Removes the burden of in-house management 

If there’s one benefit of having a managed services agreement, it would be freeing yourself of the management burden. You only have to keep a small IT team to communicate with your IT partner. The rest of the services and maintenance are on the provider’s hands. This way, you can focus more on other aspects of your business.

Many businesses are torn between outsourcing their IT work and doing it themselves. Both have their pros and cons, so you should always weigh your options carefully to know which suits your business. As much as you can save money by doing your own IT work, it may not be sustainable or convenient. Consider the following points to help you decide.

It gives you knowledge of your company’s technology

The first-hand experience of your company’s IT system will provide you a better picture of its condition. This way, you can identify the IT needs of your employees, customers, and business.

It’s always good to have a working knowledge of your own IT. Although some business owners can get by without any knowledge of their IT infrastructure, it’s not ideal. For instance, an employee can easily steal information or tech without you knowing.

You can save some money, but…

For sure, you can save several thousand dollars by dealing with the IT problem on your own. This is a practical move, especially if you have intensive knowledge about how your system works.

However, you should also consider that long-term IT work could stymie your other projects. Since you’re spending time overseeing your IT department, you might miss out on other things that matter.

For some businesses, it might be more practical to enlist the help of an IT partner. This way, you can outsource your IT work and focus more on running and expanding your business.

Detailed repairs and installation should be done by experts

If you only have a working knowledge of your company’s IT, it might be best to ask for the help of an expert. This is true when you need to install new hardware or if you need intensive repairs.

It’s rare for a business owner to be knowledgeable enough about the ins and outs of IT components. Even if they do, taking the time out from business work just to handle the repairs might cost more in the long run.

When it comes to IT, it’s usually more cost-efficient to outsource major repairs or installations than doing it on your own.

Can you handle a large team?

Maintaining an in-house IT team has its advantages and disadvantages. First of all, employing IT experts will give you full control and exclusivity on your IT solution. Also, the employees are located on your premises, which allows you to monitor their performance easily.

However, in-house IT teams come with huge overheads. Small businesses don’t usually have the budget to fund such a department, so they are better off outsourcing their IT needs. Also, hiring IT experts for full-time positions demand continual training and salary raises. Again, that translates to more expenses and management woes on your end.

If you are in doubt, you can talk with an IT partner to discuss your options. They can help you decide if outsourcing is the way to go.

Many companies tend to hire an IT partner and then give them full responsibility for securing and running their system. As much as the latter is accountable for the performance of your IT infrastructure, it doesn’t mean that you’re not going to help them. Between you and the IT provider, you’re the one who knows more about your business. With this, IT services have to be two-way traffic where your IT partner assists you, and you help them out as well.

So how can help IT providers serve you better? Here are some things you can do:

Be honest with your needs

When talking with your IT partner, always tell them what your business actually needs. Honesty pays off, especially if you’re running a big company. Always be upfront to save you and the provider time from guessing which technology works better.

This way, your IT provider will also know about the limitations you’re dealing with. Also, if you don’t agree with the suggestions of the IT provider, let them know right away in a professional manner.

Don’t put off issues

Once you discover an issue in your IT infrastructure, let your IT provider know right away. This way, they can mitigate the issue before it becomes a full-blown problem. Aside from giving your IT provider the best chance to fix the problem, being proactive will also prevent your business from experiencing downtimes and expensive losses.

It might be a hassle now, but facing IT problems right away is much better than allowing it to inflate into a bigger headache.

Be open to new ideas

Many businesses shy away from new tech due to the perceived cost and massive change. As much as integrating new technology into your new business is an unfamiliar process, your IT provider will always be of help.

Sure, it’s easier to stick to your daily habits and routines, but you’ll be surprised by the improvement your employees will experience. The steeper the learning curve is, the better the results will be.

Always tell the whole story

Never hide anything to your IT provider whenever problems arise. It might hurt to admit that you caused the issue, but it will be easier for them to address the problem if you tell the whole story.

Also, by being transparent, you’re allowing your IT provider to give you useful advice for your business. This way, you’re also getting the most out of your investments. Let your IT provider know what’s happening so they can help you with the right solution.

Plan your IT with them 

Planning your business’ IT budget and infrastructure is a two-way process. You shouldn’t expect them to hand a plan and execute it for you. It will be better if you give your personal recommendations and ideas to complement their expertise.

Take note that even though IT providers are experts, they can only provide the best service if you let them know what you need. Besides, you are the one who knows more about your business and what it needs.

 

One of the assets that businesses have to fund is their IT system. This isn’t just their internet connection or the new computers they’re planning to buy. It includes every tech that keeps their business running – their website, IT security, IT services, applications, and so on. Since it can be a large-scale topic for some, the question is, how much money should a company spend on their IT? Being realistic with the costs is the first step to finding the right solution for your business’ needs.

Many businesses cut corners on their IT budget, thinking that it wouldn’t hurt a lot. However, they always end up acquiring substandard tech and services. So to help you set a realistic attitude toward your IT expenses, the following are the aspects you need to consider:

Do you need new hardware?

Businesses should identify first if they actually need new hardware, or they just want a new one. Many companies fall prey to tech advertisements and offer that they spend too much money on purchasing new units.

The key here is to have a smart upgrade plan. This will help businesses decide if they already need to upgrade their hardware. Never jump the gun just because a salesperson offers an attractive piece of tech to you.

Always factor in unexpected repairs and maintenance

Along the way, your system and hardware will encounter glitches, much so for hectic workplaces. Also, if you don’t have a solid IT plan or team, you should factor in higher costs in the future.

Without a reliable IT partner, you may end up spending a lot of money on pay-as-you-go providers. They offer immediate results, but will also cost more money than hiring a full-time IT partner.

Remember that repairs and unexpected costs take up the biggest chunk of your budget. Since repairs can’t be predicted, you have to allow a reasonable amount. To give you an idea, average businesses spend about 4% to 6% of their income on IT.

Redundant tech costs a lot

For businesses that don’t have an IT partner, it’s easy to become victims of unnecessary tech. Some of these overlap and cause confusion among employees. Worse, the maintenance cost pile up and cost more than what you’re supposed to be spending.

An IT advisor can help fix these issues. It may seem like an additional expense, but you’ll be surprised by how much you can save by availing of a professional tech audit.

In fact, you might discover that you’re paying for the same software packages that have similar functions or ones that aren’t utilized well.

Plan your budget with an IT partner

If you don’t have a clear idea of how much you need to spend, hire a trustworthy IT partner. They will help devise your IT plan and calculate the potential costs.

This way, you can see everything that you need in a list complete with a breakdown of expenses. Your IT partner can also discuss each one to you, ensuring that it suits your business’ needs.

Sure, you purchase new tech and software, but do you really have an overarching IT strategy in place? If you don’t think twice when making such purchases, chances are your business is running without an IT strategy. This can lead to costly and unnecessary expenses, not to mention the lack of safety net if something goes awry in your operation.

Many people ask us how they can come up with such a plan and how to implement it. Here’s what you need to know.

You don’t fully understand the pros and cons of your IT

The main reason why businesses don’t come up with an IT strategy is their failure to understand the pros and cons of their IT. Some just purchase tech without thinking twice, which may not always be beneficial for the purpose. Upon an IT audit, they will realize that they have redundant systems.

Take note that you’re not obliged to purchase tech just because a vendor tells you to. It’s always best to weigh the advantages and disadvantages before you spend money on it.

You don’t define your business goals

The common reason why you can’t come up with an IT strategy is that you don’t define your goals. How do you plan to utilize your IT to boost your bottom line? By focusing on what you want to achieve for your business, you can get the right infrastructure and system. Customizing your IT needs for your business is the first step to crafting an IT strategy.

You don’t plan your IT budget

Planning your IT budget means you’re going to factor in the expenses of your IT department and plan for the future.

Many businesses enlist the help of an IT partner when estimating their budget. Take note that cutting corners with your IT isn’t always advisable.  As much as the upfront costs might be intimidating, investing in quality tech and services is the way to go.

You don’t know where to begin

Technology can indeed be overwhelming, much so for small businesses that don’t have the extra budget to splurge. This is why many companies find it hard to come up with an IT strategy; let alone start it out.

If you’re at a loss with your IT strategy, an IT partner can be a big help. They will help you sort your priorities, so you can define what you really need for your business. From there, you can also decide if it’s better to keep an in-house IT team or you’re better off outsourcing.

Your previous strategy failed to work 

To be fair, some companies tried to implement a basic IT strategy in the past. However, when it fails, they just shy away from the idea and try to get by without any IT strategy in place. In the long run, it impacts their productivity and the quality of service they give to their customers.

If your previous IT strategy didn’t work, you should look for another IT partner or devise another one.