IT infrastructure can become very complicated, so making mistakes is easy. However, some of these mistakes could be expensive and could expose your business to harm. The more your IT system becomes complicated, the more mistakes your employees could possibly commit. Worse, you and your employees may not be noticing it.
So to give you an idea, here are some of the potential mistakes you might be making:
Not fixing damaged hardware
Many employees don’t recognize how sensitive hard drives are. They may end up damaging them without noticing. As a result, your files could be corrupted or your backups may not work properly.
If damage occurs, you should have it repaired right away. This will prevent further problems, especially for round-the-clock operations.
Performing regular checks on your hardware are necessary. Since hardware damage isn’t seen right away, you might only come across the issue once it’s a big problem.
Deleting backup files
In the world of cybersecurity, deleting backup files is almost a sin. This is true, especially if you only have one backup file. So if one of your employees deletes your backup, your business is likely to experience information loss and downtime.
Make sure that your team knows the value of backup files. Also, make redundant backups. Like they say, the more the merrier.
A wiped out backup system will prevent your business from recovering should a massive breach occurs.
Biting into phishing emails
Phishing emails are one of the most notorious avenues hackers exploit to get into a business’ system. An unsuspecting employee will open a phishing email, click to its link, and enter personal information. In some instances, malware will be downloaded upon clicking the link alone.
Training and education are necessary to stay ahead of this tactic. Your employees should know the tell-tale signs of a phishing email and what they should do if they receive one.
Acquiring technologies your business doesn’t really need
Many businesses are guilty of this one. It’s tempting to purchase the latest equipment even if you don’t really have a specific use for it.
In the end, your infrastructure will become redundant and unnecessary, and just consume your resources.
Avoid the urge to spend on unnecessary equipment if you don’t really need it. You should always consult an IT expert or your IT team before purchasing any hardware or software.
Exposing sensitive data
Some employees become complacent, which cause them to expose sensitive information like passwords, usernames, credit card information, and so on. It only takes some time for hackers to discover this vulnerability. Your business will be exposed to hacking and expensive losses. Worse, your business reputation will be compromised.
IT mistakes are easy to commit, but they also entail a big consequence. So before anything happens in your business, it’s best to inform your employees about these potential mistakes. This way, you can protect your reputation, your customers, and your employees as well. It could be a daunting task, but it will surely pay off in the long run. Besides, you can always tap the help of experts.